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Website terms

Career guidance and website information

Plan B Careers is a limited company offering career guidance and strategy services with Lance Gold in the United Kingdom: exploring your options, recognising transferable strengths and considering practical next steps.

The business email is lance@talentplanning.co.uk. Business/contact address: 40 Braemar Way, Bognor Regis, PO21 5DP, United Kingdom.

Guidance supports your own career decisions. No particular job, interview, salary or other career outcome is promised. Website information does not replace professional legal, financial or medical advice where needed.

Discovery call

Lance offers a free, 30-minute, no-obligation discovery call. Taking that call does not commit you to buying the career strategy package.

Career strategy package and appointments

The individual career package includes four 60-minute strategy sessions, with ongoing email and messaging support between sessions. Pay £495 upfront or in two payments of £270 (£540 total).

Lance’s stated availability is Monday to Thursday, 6pm to 9pm UK local time for one-hour sessions. Individual appointments need to be arranged. The website does not take payments or accept the consulting agreement. If a working “Choose a time” link is available, it opens a separate scheduling page.

Payment terms

You can pay £495 in full when the consulting agreement is signed, or split the fee into two equal payments of £270 (£540 total).

  • First instalment: £270 when the consulting agreement is signed. This payment must clear before Session 1 is scheduled or takes place.
  • Second instalment: the remaining £270 is due before Session 3.

If paying in full, the £495 payment must also clear before Session 1 is scheduled or takes place. Review the written consulting agreement and payment instructions before entering a paid engagement.

Missed appointments and rescheduling

Please give at least 24 hours’ notice to postpone or reschedule a session. Contact Lance to arrange a new appointment.

If you miss a session without notice, rollover is at Lance’s discretion. Any charge or retained payment for a missed session must be fair, reflect the loss incurred and respect your statutory rights; it is not an automatic forfeiture of the whole package fee.

Rescheduling an appointment is separate from cancelling the overall consulting agreement. Review the written consulting agreement for any paid engagement, including contract cancellation and refund arrangements. Mandatory consumer rights continue to apply.

Using the site and its content

You may read the site for your personal career planning. Use it lawfully and do not interfere with its operation or security, attempt unauthorised access, or misrepresent the site’s material as your own.

Site text, photographs, artwork and branding may be protected by intellectual property rights. Obtain any permission required before reproducing or distributing them, subject to uses permitted by applicable law.

External websites and privacy

Booking, LinkedIn and other external websites have their own terms and privacy practices. Review those before using their services or providing information. See our privacy notice for information about this website, session notes and your privacy rights.

Consumer rights and cancellation

These terms do not exclude mandatory rights or remedies. Where UK consumer law applies, services must be provided with reasonable care and skill; the absence of a guaranteed career outcome does not remove that obligation.

For a distance service contract covered by the Consumer Contracts Regulations, the usual cancellation period ends 14 days after the day the contract is made. Starting during that period requires an express request. A charge for work supplied before cancellation is only permitted where the legal requirements are met, and must be proportionate.

Completing one session does not by itself remove the right to cancel the whole package. Loss of that right on full performance requires the applicable request and acknowledgement.

Your consulting agreement

These website terms do not replace the written consulting agreement for a paid career strategy engagement. Read that agreement before signing, including its contract cancellation and refund arrangements. Nothing in these website terms limits your mandatory rights.

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